Press conference video
At 15: 00 on January 26th, 2024, the Information Office of the Provincial Government held a press conference on the work of Spring Festival travel rush in Henan Province in 2024.
Release content:Introduce and interpret the work of Spring Festival travel rush in our province in 2024, and answer questions from reporters.
Published by:
Tang Yanmin, member of the Party Group and Deputy Director of the Provincial Department of Transportation
Zhou Benzheng, Chief of Traffic Police Corps of Provincial Public Security Department
Shi Dongpo, Second Inspector of Provincial Department of Culture and Tourism
Vice Chairman and Party Member of Liu Xuefeng Federation of Trade Unions
Deputy Director of Passenger Transport Department of Zhengzhou Bureau Group Company of Ganqingjiang China Railway
Zhang Tianwang, Assistant General Manager of Airport Group, Executive General Manager of Zhengzhou Airport Company.
Chang Yiyuan, Director of Press Release Office of Propaganda Department of Provincial Party Committee
Ladies and gentlemen, friends from the media,
Good afternoon everyone! Welcome to the press conference held by the Information Office of Henan Provincial People’s Government.
The work of Spring Festival travel rush in 2024 officially kicked off today. In order to thoroughly implement the decision-making arrangements of the CPC Central Committee and the State Council, the provincial party committee and the provincial government attached great importance to it, and set up a special class for Spring Festival travel rush, which was led by the Provincial Department of Transportation and participated by 22 member units, to do a good job in the organization, coordination and service guarantee of Spring Festival travel rush this year. During the period of Spring Festival travel rush, I believe everyone is very concerned about how our province will ensure the safe and smooth travel of the masses and the transportation guarantee of key livelihood materials. At today’s press conference, we specially invited responsible comrades from the Provincial Department of Transportation and relevant units to attend, asking them to introduce the overall situation and specific arrangements of Spring Festival travel rush’s work in our province this year, and to answer media concerns.
First of all, introduce the publisher who attended today’s press conference:
Mr. Tang Yanmin, member of the Party Group and Deputy Director of the Provincial Department of Transportation,
Mr. Zhou Benzheng, Chief Captain of the Traffic Police Corps of the Provincial Public Security Department,
Mr. Shi Dongpo, the second inspector of the Provincial Department of Culture and Tourism,
Mr. Liu Xuefeng, Vice Chairman of Provincial Federation of Trade Unions and Member of Party Group,
Mr. Gan Qingjiang, Deputy Director of Passenger Transport Department of Zhengzhou Bureau Group Company of China Railway,
Mr. Zhang Tianwang, Assistant General Manager of Provincial Airport Group and Executive General Manager of Zhengzhou Airport.
Next, please let Mr. Tang Yanmin make a briefing.
Tang Yanmin, member of the Party Group and Deputy Director of the Provincial Department of Transportation
Ladies and gentlemen, friends from the media,
Good afternoon everyone! First of all, I would like to thank my friends in the news media for their concern for Spring Festival travel rush’s work and their support for transportation. Spring Festival travel rush in 2024 will last for 40 days from today to March 5th. This year is the first normalized Spring Festival travel rush after the smooth transition of the epidemic and holiday adjustment. The provincial party committee and government attach great importance to it, and the people generally pay attention to it. I came to attend today’s press conference with responsible comrades from provincial units and enterprises. Later, we will also exchange views on issues that journalists and friends care about. First, let me introduce the overall situation of Spring Festival travel rush’s work in 2024.
First, the situation facing Spring Festival travel rush’s work
According to the national forecast, the cross-regional mobility of the whole society will reach a record high, with about 9 billion people traveling, visiting relatives and relaxing in 40 days, and Spring Festival travel rush has undergone structural changes, and self-driving will become the main mode of travel. Henan is located in the Central Plains, connecting the east with the west, connecting the south with the north, and there are many transit vehicles. Spring Festival travel rush is under multiple pressures, such as a substantial increase in passenger flow, a heavy task of ensuring smooth logistics and a grim situation of safe production, and undertakes the important task of ensuring smooth transportation throughout the country with Henan. It is predicted that the number of people traveling in Spring Festival travel rush will exceed 640 million, a record high. On February 17th (the eighth day of the first month), the expressway exit flow will exceed 2.9 million, reaching the peak. Through research, this year’s Spring Festival travel rush in our province has the following five characteristics:
First, cross-regional personnel mobility has increased. Combined with the characteristics of this year’s holiday, the student flow, tourism flow, work flow and family visit flow are relatively staggered before the holiday and superimposed after the holiday; Our province is a big province for migrant workers, with 12.36 million migrant workers, and the transportation service guarantee task is more arduous.
Second, the proportion of self-driving travel will reach a new high. With the structural changes in public travel habits and the increase in the free time of expressways during the Spring Festival holiday, it is estimated that the expressway export flow will be 74 million vehicles, up 2.8% year-on-year, and the self-driving travel will reach a record high. It is estimated that the proportion of self-driving travel will reach more than 90%, exceeding the national average by 10 percentage points, and the operating pressure of highways and service areas will be greater.
Third, there is a strong demand for tourism. Combined with the increasing publicity of cultural tourism in our province, the popularity of tourism in key areas is high, and the incentive effect of the subsidy policy for tourist charter and charter flights in the first quarter is superimposed, the number of tourist charter flights coming to Henan will increase, making it more difficult to guarantee traffic.
Fourth, the rainy and snowy weather has increased. According to the forecast of the meteorological department, during the period of Spring Festival travel rush, there are many rain and snow processes in our province, and it is easy to produce low visibility weather such as fog, which will adversely affect the safety work in Spring Festival travel rush.
Fifth, the pressure to ensure smooth communication is greater. During the period of Spring Festival travel rush, there was a strong demand for energy, people’s livelihood, spring ploughing and other materials, so it was under great pressure to make overall plans for public travel services and transportation of key materials.
Second, the main work measures
Conscientiously implement the relevant requirements of the National Spring Festival travel rush Work Conference, make arrangements according to the arrangements of the provincial party committee and the provincial government, keep a close eye on the work objectives of "careful security, warm-hearted travel, careful security, dedicated security and meticulous organization", take on dedication and hard work, and make every effort to do all the work in Spring Festival travel rush.
First, go all out to strengthen organizational security in Spring Festival travel rush. According to the work arrangement of the provincial government, a special work class for Spring Festival travel rush led by the Provincial Department of Transportation was set up, with the participation of 22 member units, to co-ordinate the work of Spring Festival travel rush in 2024 and formulate the Work Implementation Plan for Spring Festival travel rush in 2024. On January 20 and 24, a video conference on Spring Festival travel rush work and a conference on promoting the work of comprehensive transportation in Spring Festival travel rush were organized, and the work of Spring Festival travel rush was systematically arranged. All member units perform their duties and work together to continuously innovate and optimize the comprehensive transportation service guarantee.
The second is to go all out to improve the quality of passenger travel services. We will carry out the "full journey" activity throughout the whole work process in Spring Festival travel rush, strengthen the consultation and judgment of travel trends, and strengthen the organization and dispatch of public rail navigation and water transport capacity in key time periods and key areas to ensure timely evacuation of passengers. Promote the connection between transportation and tourism, operate shuttle buses, night buses, through trains, etc., strengthen traffic security around key scenic spots, and smooth passenger travel in the "first and last mile". Close to the needs of the masses, organize volunteers to provide warm services for the vast number of tourists in Spring Festival travel rush. Smooth service hotlines in various industries, strive to handle complaints immediately, and meet the needs of the masses to the maximum extent.
Third, go all out to do a good job in transportation organization and operation monitoring. Strengthen consultation and judgment, grasp the time and route of passenger travel in time, and consider the allocation of transportation resources as a whole. Guide transportation enterprises to strengthen transportation organization and scheduling according to the changes of passenger flow, and do a good job in ensuring travel services for key people. Strengthen the coordinated connection between cross-transport modes, improve the "point-to-point" and "door-to-door" service capabilities, and ensure the convenient and smooth travel of the masses. Strengthen the tracking and monitoring of the pre-sale of tickets in popular tourist attractions and the flow analysis of hub stations to guide the masses to travel at wrong peaks. Sort out key congested road sections and service areas in advance, formulate a diversion and bypass plan, release prompt information in time, and guide the masses to make reasonable travel routes.
The fourth is to go all out to ensure the smooth transportation of key materials. Strengthen coordination and linkage, do a good job in docking the supply and demand of coal, electricity, oil and gas, and do a good job in transportation and transportation to ensure the warm winter of the people. Strictly implement the "green channel" policy for the transportation of fresh agricultural products, and do a good job in organizing and ensuring the supply of people’s livelihood materials such as meat, vegetables, eggs and milk. Plan ahead to do a good job in ensuring the transportation service of agricultural machinery for spring ploughing and preparing for ploughing, and promote the two-way circulation of agricultural products into the city and consumer goods such as agricultural materials and "new year’s goods" to the countryside.
Fifth, go all out to strengthen Spring Festival travel rush’s safety emergency response. Strengthen collaborative supervision and joint law enforcement with public security departments, and severely crack down on illegal activities such as "three excesses and one fatigue" and illegal operations. In-depth development of the "six investigations and one dozen" special action, and comprehensive investigation and rectification of potential safety hazards. Strengthen the joint logistics of road and police, implement measures such as police cars leading traffic in bad weather, diverting and diverting traffic in advance in easy-to-block sections, strengthen the sharing of meteorological information in Spring Festival travel rush, enrich emergency rescue teams, reserve emergency vehicles and equipment, preset snow melting agents in advance in key sections and important bridges, and effectively deal with bad weather such as freezing rain and snow.
The curtain has been raised in Spring Festival travel rush in 2024. We will conscientiously implement the decision-making arrangements of the provincial party committee and the provincial government on Spring Festival travel rush’s work, and do a solid job in Spring Festival travel rush with full state, excellent ability and strict style, so that everyone can go home safely and live a happy, peaceful, safe and happy Spring Festival.
Let me introduce these situations first, thank you!
Chang yiyun
Thank you, Director Tang, for your detailed release! Next, please ask reporters and friends to ask questions about the issues concerned in this conference. Please also inform the news organizations you represent before asking questions.
China news service reporter
This year, the passenger flow of Spring Festival travel rush, such as visiting relatives, working, students, traveling, etc., is superimposed, and the passenger traffic should increase significantly year-on-year. I would like to ask the Department of Transportation as the lead unit for Spring Festival travel rush’s work this year. What changes have taken on the whole, and what measures will we take to ensure the work in Spring Festival travel rush this year? Thank you.
Tang Yanmin, member of the Party Group and Deputy Director of the Provincial Department of Transportation
Thank you for your question. This year, Spring Festival travel rush is the first Spring Festival travel rush where people’s willingness to travel has been fully released after the epidemic prevention and control has turned smoothly. Facing the new changes such as long Spring Festival holiday, large passenger flow and high proportion of self-driving travel this year, the Provincial Department of Transportation has taken the lead in the work of Spring Festival travel rush in the province according to the work arrangement of the provincial government, which is of great responsibility. We cooperated with all the members of the Spring Festival travel rush Work Class to take the initiative to shoulder the responsibility and strengthen cross-regional and cross-departmental coordination around the theme of "Seeing the journey smoothly in the Central Plains" to meet the "big exam" in Spring Festival travel rush. Focusing on the increase of people flow, logistics and passenger flow, we mainly achieve "four guarantees":
The first is to ensure the stability and order of Spring Festival travel rush. Carry out comprehensive maintenance of vehicles, boats and other means of transport put into Spring Festival travel rush to ensure that they are in good condition; Conduct training for service support personnel such as drivers and passengers, crew members and station attendants who have invested in Spring Festival travel rush, improve service awareness and emergency response capabilities, and ensure that passengers are escorted in the best condition; Investigate and rectify hidden dangers of roads, bridges, tunnels and stations to ensure safety and smoothness. Put the protection of passengers’ rights and interests in the first place, and severely crack down on illegal acts such as smuggling passengers, dumping passengers, price hikes, overloading and fatigue driving, so as to ensure the people’s peace of mind when traveling.
The second is to ensure the safe and smooth road network. Check the facilities and equipment of expressway toll stations in advance, and reasonably set the proportion of ETC and artificial lanes to ensure the normal operation of all toll lanes. During the period of Spring Festival travel rush, except for the emergency maintenance to ensure the safe operation of the highway, maintenance construction will not be arranged for the important guarantee routes in principle. Use 11,000 monitoring points of the highway to conduct video inspections, and timely release reminder information for congested sections, toll stations and service areas. In case of rain, snow and freezing weather, snow removal and ice melting equipment should be preset in advance, and then it will be cleared and cleared. In case of traffic accidents and other emergencies, the emergency plan should be launched in time, and the work of rushing to ensure traffic, diverting vehicles and evacuating people should be properly done to prevent secondary disasters and large-scale passenger detention to the maximum extent.
The third is to ensure the convenience of group travel. Guide city buses, subways and taxis to strengthen information sharing and transfer connection with railways and civil aviation, and provide sufficient customized passenger transport, tourist chartered cars and car rental capacity in combination with family visits, work flows, tourist flows, students’ departure time and route characteristics. Strict implementation of the Spring Festival holiday on February 9 (New Year’s Eve) from 00: 00 to February 17 (the eighth day of the first month) at 24: 00 high-speed free passage policy for small passenger cars, for self-driving travel groups, increase the supply of charging facilities and equipment in the service area, and reserve mobile emergency charging equipment and mobile toilets in the service area with large traffic. Provide door-to-door ticket sales, chartered transportation and direct transportation services for migrant workers and students with concentrated demand in conjunction with people’s society and education departments; Optimize the transportation organization to meet the travel needs of rural people such as going to the market, visiting relatives, and ploughing in spring; Cooperate with the cultural tourism department to organize and dispatch the transportation capacity to and from the scenic spot to facilitate the masses’ travel.
The fourth is to ensure warm service and warm heart. Organize volunteers to provide ticket purchase assistance, baggage handling, barrier-free access and other services to key groups such as the elderly, the sick, the disabled and the pregnant. We will strengthen the maintenance of facilities in 539 service areas, parking areas and service stations, so that travelers can have hot meals, hot water to drink, toilets to use and facilities for heating, and ensure adequate supply of goods, reasonable prices and qualified food safety. We will continue to provide truck drivers with a 20% discount buffet and cost shower and laundry service in the expressway service area of the province to ensure free use of WIFI, free charging of mobile phones, convenient maintenance and the same price, and safe parking of vehicles. From February 9 (New Year’s Eve) to February 17 (eighth day) and February 24 (Lantern Festival), the expressway service area with auto repair service function in our province provides free inflation and electricity service for all vehicles.
During their stay in Spring Festival travel rush, people who encounter traffic jams, difficult problems or have good suggestions can call the "12328" service supervision hotline, and we will try our best to be "responsive and responsive". Here, I would like to give you three warm tips: First, pay attention to road conditions and weather information in advance, and reasonably choose travel time and travel route. Second, consciously resist overcrowding, overloading, illegal operations and other acts. When taking buses and high-speed ships, you must fasten your seat belts and strengthen your own safety protection. Third, no speeding, no fatigue driving, no drunk driving, and no "fighting car". I hope that the whole society will work together to make the road home safer, the journey of traveling more convenient and the experience of traveling more warm. Thank you.
Henan radio and TV reporter
During the period of Spring Festival travel rush, the passenger traffic and traffic volume increased, and the transportation task was heavy. Excuse me, in view of the situation in Spring Festival travel rush this year, what measures will the public security traffic police department take to ensure road traffic safety? Thank you.
Zhou Benzheng, Chief of Traffic Police Corps of Provincial Public Security Department
Thank you for your question. In Spring Festival travel rush this year, people have a strong desire to travel, the scale of personnel mobility will reach a new high, the proportion of self-driving travel structure will become more prominent, the highway traffic is high, passenger and cargo transportation is busy, and bad weather is frequent. In view of the new situation in Spring Festival travel rush this year, the Provincial Public Security Department attaches great importance to doing a good job in traffic management in Spring Festival travel rush as a powerful starting point for defending political security and maintaining social stability, as the current central task, as the first battle of the new year, and mobilizing all the civilian auxiliary police to resolutely fight the "five tough battles" with high morale, full enthusiasm and good state. The first is to lay a good job of "actively planning wars." On the basis of summing up the work experience in Spring Festival travel rush in the past, combined with the actual situation this year, the Provincial Public Security Department issued a plan, set up a special class, defined responsibilities, set up a supervision team, and held a meeting, deployment meeting and interview meeting. In the future, it will further improve the implementation of various measures to ensure safety, smooth flow and service. The second is to fight a "hidden danger encirclement and suppression battle." Organize local joint transportation departments to carry out a centralized inspection of passenger and freight enterprises, a comprehensive investigation of passenger and freight vehicles, a safety education for passenger and freight drivers, and a field inspection of hidden danger sections, and resolutely prevent "hidden danger personnel" from driving and "sick vehicles" from going on the road. At present, 504 hidden road sections prone to congestion have been investigated, and diversion, diversion and bypass schemes have been formulated one by one. The third is to fight the "illegal annihilation war." All 103 traffic police law enforcement stations in the province have been started, and comprehensive measures such as fixed-point duty, inspection and law enforcement, investigation and control have been taken.Strictly investigate serious traffic violations such as drunk driving, fatigue driving, and illegal occupation of emergency lanes by expressways. The fourth is to lay a good "three-dimensional synthesis battle." In view of the factors that may affect the smoothness of the road, the judgment will be made three days in advance, the strength will be preset two days in advance, and the deployment will be put in place one day in advance. On the expressway, the joint logistics mode of road police with patrol cars, wreckers and traffic police, road administration, wreckers and other departments is implemented, so as to respond at any time, deal with it quickly and recover in time. The fifth is to fight the "propaganda service battle". Traffic safety, publicity is half. In-depth development of the "Safe Spring Festival travel rush Traffic Police Peer" activities, through navigation, information boards, broadcasting and other means, released in advance "two announcements and one reminder", and made every effort to ensure all kinds of services.
Dear friends in the media, the provincial public security traffic control department will go all out to protect the safe, smooth and warm Spring Festival travel rush Road, and resolutely ensure a stable road traffic safety situation in Spring Festival travel rush. I would like to take this opportunity to sincerely thank all friends in the media for their long-term concern, understanding and support for the Henan Public Security Traffic Police. I hope that you will continue to publicize, report and promote the Henan Public Security Traffic Police. Let’s make concerted efforts to promote traffic safety in Spring Festival travel rush. Thank you!
Henan Daily reporter
This year, we are also concerned that the inter-provincial tourism market is very hot. What are the new features of the tourism industry in our province during Spring Festival travel rush, and what measures will the cultural and tourism departments take in response to these new features? Thank you.
Shi Dongpo, Second Inspector of Provincial Department of Culture and Tourism
Thank this media friend for his concern about Henan culture and tourism development. During the Spring Festival, the cultural tourism market in our province will enter the peak season, showing a good trend of both supply and demand.
From the supply side, the province’s cultural tourism system will plan special cultural tourism activities and boutique tourism routes around the traditional culture of the Spring Festival, launch high-quality cultural tourism products and measures to benefit enterprises and people, distribute cultural tourism coupons, organize scenic spots to reduce or exempt tickets, and hold colorful mass cultural activities such as lantern festivals, temple fairs and gardens. These measures will effectively stimulate the cultural tourism needs and enthusiasm of tourists.
From the demand side, Spring Festival travel rush coincides with students’ winter vacation, and people take advantage of the rare holidays to travel with their families. Go on road trip and free travel are the main modes of tourists’ travel, and family visits, leisure tours and hot spring tours have become hot spots. According to relevant data, the booking volume of popular tourist cities such as Zhengzhou, Kaifeng and Luoyang increased sharply during the Spring Festival compared with the same period of last year, and the market demand was very strong.
Faced with these new features, in order to prosper the Spring Festival cultural tourism market and enrich the spiritual and cultural life of the people, the cultural tourism department of our province has taken a series of effective measures.
The first is to optimize product supply. Around the theme of traditional culture, theme lantern festival, folk market, immersive performing arts, etc., the provincial cultural and tourism departments jointly launched the theme activity of "Spring in the Central Plains and Hometown Henan", and the five main venues of Zhoukou, Sanmenxia, Nanyang, Hebi and Zhengzhou were linked together; The province will also organize more than 45,000 public cultural activities, such as Kaifeng planning to launch the "Year of China in the Great Song Dynasty", Luoyang arranging 33 activities in six major sections with the theme of "Crossing the Year of Luoyang in the Prosperous Tang Dynasty", and Jiaozuo launching ten 100-series cultural tourism activities such as "Spring in the Central Plains and Jiaozuo celebrating the New Year", so as to let more tourists "walk in Henan" with a sincere feast of.
The second is to introduce preferential policies. Organize more than 100 scenic spots in the province to introduce preferential measures such as ticket reduction, discount, etc. to the people of the whole country. For example, the state-owned scenic spots in Zhoukou, Sanmenxia, Nanyang, Hebi and Zhengzhou have introduced the policy of free tickets, and Jiaozuo, Luoyang, Jiyuan and Jincheng, Jinzhong, Changzhi and other cities in Shanxi Province have jointly introduced the preferential policies of free tickets for tourist attractions. In addition, more than 260 tourist hotels in the province launched more than 500 preferential measures.
The third is to improve service quality. Strengthen the training and management of tourism professionals, and strive to improve their service awareness and quality. Establish and improve the tourism service supervision mechanism, strengthen the supervision and inspection of the cultural tourism market, implement the 24-hour duty system, unblock the channels for tourists’ complaints, ensure that everything is echoed and everything is implemented, earnestly safeguard the legitimate rights and interests of consumers, and ensure that tourists can swim in Henan with confidence, comfort and happiness.
The fourth is to strengthen safety management. During the Spring Festival, the contradiction between the large flow of tourists and the limited reception capacity of popular scenic spots is more prominent. Our cultural tourism department will scientifically judge the risks, formulate response plans and implement preventive measures. Strengthen coordination and cooperation with transportation, emergency departments and other departments, supervise cultural and cultural units and tourist attractions in the province to investigate potential risks, and resolutely stop operation and use if they fail to meet safety standards and requirements.
Here, we sincerely invite tourists to visit Henan, enjoy the mountains and rivers, taste the culture and taste at the end of the year! Thank you!
Workers’ Daily reporter
We know that every year, trade unions will hold send warm activities during the Spring Festival. What kind of warmth will be given to front-line workers in Spring Festival travel rush this year? Thank you.
Liu Xuefeng, Vice Chairman and Party Member of the Provincial Federation of Trade Unions.
Thank you, reporter friend. First of all, on behalf of the Provincial Federation of Trade Unions, I would like to express my sincere thanks to the journalists who have long been concerned about the work of trade unions!
Mei Bao knows that the Spring Festival is near, and the annual festival is coming again. According to the arrangement of the provincial party committee, the provincial government and the All-China Federation of Trade Unions, the trade unions in the whole province carry out the send warm activity of "entering every family, knowing every family’s feelings, solving every family’s difficulties and warming every family’s hearts" every year during the "Double Festival", which is promoted as an important work to serve the overall situation of economic and social development, share the worries of the party committee and government and solve problems for the workers, and develop the activity into a popular project with great influence in the whole society. In the past five years, trade unions at all levels in the province have raised 689 million yuan of sympathy money and materials, visited nearly 23,000 enterprises and expressed condolences to 1.04 million employees. Among them, 433,000 grassroots workers who insisted on providing services to the masses in the production line and directly during the Spring Festival, such as transportation, paid 66.62 million yuan in money and materials.
On December 26, 2023, the Provincial Federation of Trade Unions issued a notice to fully deploy the activities of trade unions in send warm in 2024, and formed 14 condolence groups. Since January 5, they have gone to cities under the jurisdiction of provinces, Jiyuan Demonstration Zone and some provincial industrial systems to carry out condolences, and the work of trade unions in send warm in the province has been fully rolled out. During the "Double Festival" period, trade unions at all levels in the province are expected to raise 110 million yuan (including 20.73 million yuan raised by the Provincial Federation of Trade Unions at this level), offering condolences to 280,000 frontline workers, including 90,000 condolences to frontline workers such as transportation, and distributing more than 20 million yuan of money and materials.
This year, the passenger flow in Spring Festival travel rush will increase substantially, which will significantly exceed the pre-epidemic level and reach a record high. Front-line workers, such as transportation, are the basic force to serve Spring Festival travel rush, and they are faced with great work and life pressure. People who warm others also need someone to warm them. Trade unions at all levels in the province will perform their duties conscientiously, care for and care for the front-line workers in Spring Festival travel rush, actively provide more accurate, meticulous and meticulous services for everyone, and send them the care and warmth of the party and the government. It mainly highlights the following five aspects: First, it reflects the temperature of caring for employees. Trade unions at all levels will go deep into stations, airports, wharves and carriages, pay a visit to the workers and their families who stick to the front-line posts such as transportation and provide services directly to the masses, organically link send warm with difficulties, mutual assistance and life services, and provide timely assistance when workers encounter sudden difficulties, accidents and major diseases. The second is to reflect the strength of safeguarding rights and interests. Supervise and urge the employer to pay the employee’s salary and overtime pay on time and in full, and make reasonable arrangements for post-holiday leave and compensatory leave. Cooperate with relevant government departments to carry out special actions to eradicate wage arrears in winter, and timely discover and resolve hidden dangers of wage arrears. Smooth the hotline of 12351 trade union service workers and respond to the demands of workers in time. The third is to reflect the accuracy of warm heart service. Guide grass-roots trade unions such as transportation, and carry out differentiated and precise condolence activities based on the actual situation of the unit and the characteristics of workers’ production and life, such as holding tea parties, holding small-scale get-togethers and other workers’ cultural and sports activities, and carrying out warm-hearted services such as sending culture, Spring Festival couplets, holiday meals, New Year’s Eve dinners and psychological care.The fourth is to reflect the breadth of serving employees. Encourage grass-roots trade unions to distribute appropriate holiday condolences to staff members in accordance with the Measures for the Administration of Funds Revenue and Expenditure of Grass-roots Trade Unions, so as to guarantee the normal welfare enjoyed by the staff and workers in accordance with the law. Support grass-roots trade unions such as transportation to further expand inclusive services, enrich service content, and provide more and better services for workers and staff. The fifth is to reflect the depth of ideological guidance. Propagandize the supreme leader’s Socialism with Chinese characteristics Thought in the new era, highlight the remarkable advantages of the Socialism with Chinese characteristics system, dig deep into the advanced models of grass-roots front-line workers such as transportation, publicize their dedication of "giving up a small family for everyone, giving up a small love to make a big love", tell the touching story of Spring Festival travel rush’s "small" and "micro", and carry forward the spirit of model workers, labor spirit and craftsman spirit in Spring Festival travel rush.
Finally, I would like to take this opportunity to wish the front-line workers in Spring Festival travel rush a happy New Year and a warm and prosperous four seasons! I also wish my friends in the press an early year. I hope everyone will continue to pay attention to supporting the work of the trade union. thank you
Top journalist
Spring Festival travel rush train tickets have been put on sale on January 12th. What are the characteristics of passenger flow in Spring Festival travel rush this year? What preparations has the railway department made for the upcoming peak passenger flow in Spring Festival travel rush? Thank you.
Gan Qingjiang, Deputy Director of Passenger Transport Department of Zhengzhou Bureau Group Company of China Railway
Thank you for your question. First of all, I would like to introduce the passenger flow forecast and characteristics of Spring Festival travel rush in 2024. This year, Spring Festival travel rush expects that the group company will send 18.188 million passengers, up by 13.1% compared with 2023, including 8.798 million through passengers, up by 12%, and 9.39 million in-line passengers, up by 14.2%. It is estimated that the first peak of Spring Festival travel rush will be ushered in on the 23rd day of the twelfth lunar month (February 2nd) before the festival, and it is estimated that 391,000 passengers will be sent. From February 12th after the festival, the daily passenger flow will basically maintain a high level, and the first peak day after the festival will be ushered in on February 17th, the eighth day of the first lunar month, and it is estimated that 704,000 passengers will be sent. After the fifteenth day of the first month, the peak of students’ return passenger flow will be ushered in on February 25th, the 16th day of the first month of the lunar calendar, and it is estimated that 716,000 passengers will be sent.
In view of the peak passenger flow during Spring Festival travel rush, the railway department will take the following four measures to ensure the service in Spring Festival travel rush.
The first is to expand the transportation capacity to meet the passenger demand. In Spring Festival travel rush in 2024, Zhengzhou Bureau Group Company considered the possible impact of freezing rain and snow disasters, planned ahead of time, and determined the passenger train capacity with good plans in accordance with the principle of "adequate arrangement, on-demand start-up, quick response and emergency preparedness". A total of 127 pairs of passengers were added (including 82 pairs of high-speed rail and 45 pairs of ordinary speed), an increase of 23.3% compared with 2023.
The second is to strengthen management to ensure the security of Spring Festival travel rush. First, strengthen equipment quality management. Before the start of Spring Festival travel rush, all units of the Group Company organized their efforts to focus on the major inspection and rectification activities. Strengthen the real-time monitoring of the status of main driving equipment, and strengthen the daily maintenance in a targeted manner to ensure the stability of the equipment. The second is to ensure the safety of passengers. Comprehensively optimize the streamline of passengers entering the station, waiting, checking in, boarding, boarding and leaving the station, pay close attention to the passenger organization of elevators and escalators and the management of bus doors, strengthen passenger guidance in crowded places such as ticket offices, entrance and exit stations and waiting rooms, and implement anti-skid safety protection measures in rain and snow to ensure the safety of passengers boarding and disembarking. The third is to do emergency treatment. Before the start of Spring Festival travel rush, the Group Company carried out a comprehensive inspection of the preparations for the severe weather such as freezing rain, snow and ice, and at the same time further improved the emergency plan for refining the severe weather, equipment failure, sudden passenger flow and train delay.
The third item is to take multiple measures to facilitate passengers’ travel. The first is to improve the ticketing organization. Set up a reasonable ticketing organization strategy, formulate a ticketing organization plan, and ensure the orderly development of ticketing work in Spring Festival travel rush. According to the peak period and key direction of students and migrant workers, we will make overall arrangements for the number of tickets to ensure the demand for tickets for migrant workers and student groups in Spring Festival travel rush. The second is to do a good job in the basic service of the general-speed station car and create a good waiting environment for passengers. The third is to strengthen food safety management. Strictly implement the health supervision responsibility guarantee system, and focus on food safety supervision and inspection of food labeling, online ordering, specialty reservation and high-speed train lunch to ensure food safety. The fourth is to do a good job in differentiated services for passengers. Set up special passages and waiting areas for business seats. In accordance with the provisions, set up a military priority ticket window and a military waiting room (area), and standardize the posting of the "military priority according to law" sign.
Fourth, take new measures to play the role of the main force of the railway. First, give full play to the advantages of the "meter" high-speed rail and increase the capacity of high-speed rail. Zhengzhou Bureau is attached to the 174 standard group motor car chassis, which will be fully put into operation during the peak passenger flow period in Spring Festival travel rush. Zhengzhou Bureau runs 450.5 pairs of high-speed trains, which greatly meets the needs of passenger flow. At the same time, in order to cope with the peak passenger flow, Zhengzhou Bureau plans to open 71 pairs of high-speed trains at night. The second is to improve the passenger ticketing experience. Strengthen the system capacity during peak hours, increase the functions of subscription notification and pre-filling ticket purchase information, and attract users to return to the official platform of 12306. The third is to further improve the measures to facilitate travel. Add convenient transfer channels to facilitate passengers’ joint travel. Optimize the information notification service, enrich the content of information notification service, increase the notification of abnormal situations such as train delay and shutdown, and expand the transmission range to all passengers; Further improve the construction of waiting charging facilities, add 126 free charging stations (piles) in the tube station, open the power supply facilities in the passenger rooms of ordinary speed trains and EMU trains, and equip the ordinary speed trains with at least two mobile charging treasures that meet the safety requirements during their stay in Spring Festival travel rush to meet the emergency charging needs of passengers on the way. The fourth is to further enhance the warm travel experience. According to the key passenger reservation service process, we will make reservations for key passengers accepted by the station bus site, the 12306 customer service hotline and network, and the "railway line code" to realize the closed-loop management of the whole process of online reservation and offline service. We will ensure the service for people who are suitable for aging and off-line, and maintain manual inquiry, manual guidance, manual handling, cash service, etc. in all places of passenger stations.The fifth is to further create a civilized travel environment. Expand the service scope of quiet car, and the number of trains that the group company serves as the "quiet car" EMU will be increased to 10, so that the silent service can benefit more passengers. The sixth is to further implement fare concessions. During the implementation of Spring Festival travel rush, the fare concessions will cover ordinary speed and bullet trains, temporary passengers and scheduled trains, reverse and forward trains, and further increase the fare concessions. The maximum discount range of ordinary speed trains is as low as 20%, and the maximum discount range of EMU fares is as low as 30%, further benefiting the people.
That’s all I’ll introduce. Thank you!
Yang Guangwang reporter
Spring Festival travel rush believes that there will be considerable pressure on civil aviation this year. What is the arrangement of air transport capacity? In addition, what measures will be taken to ensure the safe and smooth travel of passengers in terms of air transport service guarantee? Thank you.
Zhang Tianwang, Assistant General Manager of Provincial Airport Group and Executive General Manager of Zhengzhou Airport Company.
Thank you for your question. This year, Spring Festival travel rush is the first Spring Festival travel rush after a year of economic recovery and development after the epidemic prevention and control, and the majority of tourists have a strong willingness to travel. The passenger flow of Zhengzhou Airport has increased compared with the past. Recently, more than 70,000 passengers arrive and leave smoothly every day.
It is estimated that in 2024, Spring Festival travel rush and Zhengzhou airports will guarantee a total of 23,000 passenger flights and complete a passenger throughput of 3.11 million passengers. The peak of passenger travel is expected to appear on February 8 (the 29th day of the twelfth lunar month), February 16 (the 7th day of the first month), February 20 (the 11th day of the first month) and February 25 (the 16th day of the first month), and the overall passenger flow will show a trend of low before and then high. The overall flow of passengers is the peak-to-peak holiday, returning home to work, traveling abroad, etc., accompanied by the high-level superposition of family visits, student flows, work flows and tourism flows.
In order to serve the passengers to travel smoothly, around the goal of "Safe Spring Festival travel rush, Convenient Spring Festival travel rush, Warm Spring Festival travel rush", Henan Airport Group has always adhered to the people-centered purpose, strictly implemented the responsibility for production safety, continuously improved the operational efficiency and service quality, strengthened the staffing, transportation capacity guarantee, transportation connection and emergency response, and made every effort to organize, coordinate and provide services in Spring Festival travel rush with the greatest capacity, the most practical measures, the best state and the best service.
In terms of capacity arrangement, Zhengzhou Airport organized the allocation of passenger transport resources in advance, and coordinated the connection of comprehensive transport services. Many airlines increased flights in Zhengzhou to meet the travel needs of the majority of passengers.
China Southern Airlines, China Western Airlines and Shenzhen Airlines will carry out about 11,000 inbound and outbound flights during their stay in Spring Festival travel rush, with an overall increase of about 34% compared with 2019 and 17.44% compared with last year. Among them, there are more than 1472 overtime flights.
It is estimated that there will be more than 610 daily flights at Zhengzhou Airport during Spring Festival travel rush. Domestic popular routes are Zhengzhou to Guangzhou, Haikou, Kunming, Urumqi and Harbin, while international and regional popular routes are Zhengzhou to Bangkok, Seoul, Singapore, Milan, Hong Kong and Macao.
In terms of service guarantee, Zhengzhou Airport has taken various measures to warm the passenger’s travel route, focusing on the service brand of "Tongchang Zheng Hao", focusing on the passenger’s travel needs from the aspects of creating a holiday atmosphere in the terminal area, optimizing the comfortable flight environment, investing in convenient service facilities, and innovating special service products, and providing warm, caring, reassuring, caring, patient and sincere "six hearts" for special passengers such as first-time passengers, the elderly, the sick and the disabled. Provide customized service of "one group, one policy" for group passengers, free overnight rest area service for temporary overnight passengers, free storage service for winter clothes for "migratory birds" passengers, set up "I help you" inquiry guidance team, unblock service hotline, and provide "Zheng Hao" service with Zhengzhou Airport characteristics for different passengers.
At present, it is in the season of frequent bad weather such as low temperature, freezing rain and snow. Passengers are reminded to pay attention to the weather changes and flight dynamics before flying. If necessary, please call the 24-hour service hotline of Zhengzhou Airport at 0371-96666. Thank you!
Chang yiyun
Thank you publishers! That’s all for today’s on-site questions. If journalists and friends have other concerns, they can contact the publishing units such as the Provincial Department of Transportation for an interview after the press conference.
Here, I hope that friends in the news media will continue to pay attention to the service guarantee work in Spring Festival travel rush, our province, focus on "Safe Spring Festival travel rush, Convenient Spring Festival travel rush and Warm Spring Festival travel rush", and take the theme of "Seeing the journey in the Central Plains" as the theme, increase publicity and report, timely announce the information that will benefit the people and the people, and effectively guide the people to travel smoothly, safely and conveniently. At the same time, please dig deep into the vivid stories of front-line workers in Spring Festival travel rush who stick to their posts and offer sincere service. Let’s work together to create a good atmosphere for better meeting people’s new expectations for a better trip and fully ensuring the smooth, safe and orderly operation of Spring Festival travel rush!
Finally, thank you again, publishers, journalists and friends! That’s all for today’s press conference, and please continue to pay attention to the relevant information released by the "Henan Publishing" client. Goodbye!
