A few days ago, "a woman received thousands of verification code messages at noon" became a hot topic, which triggered a discussion among netizens about malicious harassment and telephone "bombing" others. The mobile phone was inexplicably "bombed". Who is behind it?
The reporter’s investigation found that although the "bombing service" has been cracked down, this service is still active in the dark. As long as you spend money, relevant software and services can be found. People who suffer from "bombing" will be in great trouble in their work and life.
retaliate
Just because a bad review mobile phone directly "exploded"
Just because he gave a bad review, Lu Lili was bombarded by phone calls from merchants. "It’s been two days and two nights, and I haven’t let go in the middle of the night, which has caused serious harm to my life." Lu Lili hopes that the involved e-commerce platform can intervene in management and deal with merchants.
Previously, Lu Lili bought a stroller on a well-known e-commerce platform. Because the baby stroller cushion is narrow and uncomfortable for the child to sit on, she only used it once and wanted to return it, but the merchant replied that she could not return it after using it. Then, Lu Lili chose to score bad reviews in the product reviews. Soon, the merchant sent a red envelope, hoping that Lu Lili would delete the bad reviews after receiving it. Due to poor communication, Lu Lili didn’t receive the merchant’s red envelope or delete the bad reviews. Since then, Lu Lili’s mobile phone has inexplicably received continuous "bombing".
"Bombing with VoIP for 24 hours. SMS bombing with various verification codes, the mobile phone directly exploded. " Lu Lili said that the merchants even threatened to find someone to pick her up. "This kind of business exploits legal loopholes and threatens consumers unscrupulously. Consumers have no recourse to complain. How can this kind of business exist?" She asked the merchants whether they would keep harassing her crazily if they didn’t delete the bad reviews. In the face of such questions, the customer service did not respond positively, but only replied, "Thank you, sister, we promise not to bother you."
Lu Lili’s experience is not a case. Consumer Teng Feiming also suffered a "call you to death" bombing before. Teng Feiming bought a pair of trousers on a certain platform. Because he felt that the product had color difference, he contacted the customer service, but the customer service thought that the product had no color difference problem. After some negotiations, Teng Feiming gave the store a bad review. Then, he was also suddenly harassed and bombed. "I was bought by the store on the Internet and kept harassing and bombing me. It has affected my personal life. " Teng Feiming said that there were quality and color difference problems in the shop products, but they were bombarded and harassed after bad reviews, and they were very depressed. "My purpose is to ask the merchants to apologize and compensate."
The reporter searched on the consumer complaint platform "Black Cat Complaint" and found that more than 90 related complaints could pop up as long as the keyword "bombing of bad reviews" was entered. A number of cases show that after purchasing products, consumers have suffered malicious harassment of "calling you to death" because of product quality problems, difficulty in negotiating refunds and returns, or not accepting red envelopes from merchants.
Heichan
Choose more packages at will, and the price is as low as a few cents.
Where did these rampant "call you to death" bombings come from? What is the cost? The reporter’s investigation found that "calling you to death" is mainly divided into two forms: telephone bombing and SMS bombing, and unscrupulous merchants often provide a variety of packages. The cost of SMS bombing is as low as a few cents.
After many twists and turns, the reporter finally contacted a merchant who provided the so-called "short message service". The page shows that nearly 4,000 orders have been made for "SMS" products. In its service introduction, the merchant implicitly stated that "your needs will be better met". As for the price, the "telephone version" and the "short message version" are obviously different. Take the "short message version" as an example, which introduces "5 yuan tested and sent 300 verification code short messages, 3 hours in 10 yuan and 6 hours in 15 yuan … … 30 yuan is 24 hours. " The price of the "telephone version" is 160 calls from 20 yuan, 280 calls from 30 yuan, 500 calls from 60 yuan and 1,800 calls from 150 yuan. In particular, the "telephone version" service will hang up after ringing for one or two seconds and will not be connected. "Contact after filming, I’ll arrange it."
The reporter filmed the "short message version" of 5 yuan’s money test. In less than a minute, the merchant replied "Start". Soon after, a short message with a verification code appeared on the reporter’s mobile phone. And these short messages come from various institutions and all walks of life. In just a few minutes, dozens of short messages "bombed" in. "Generally, after the order is submitted, the text message will arrive (the other party’s mobile phone). Unless you guess it is you, you won’t know it is you." Merchants said that even if the other party guessed who bought the "SMS service", "don’t admit it."
At the same time, the merchants said that they can also buy the "telephone version" and "50 yuan for a monthly subscription, and you can operate it yourself". It is understood that the "telephone version" mainly gives the buyer an account and password in the background of the webpage, and the buyer can submit four telephone numbers to run at the same time. And the "telephone version" of the outgoing bombing calls, the other party saw the incoming number is a foreign number.
"The system is very good, efficient and perfect, and the other party immediately apologized" "Very good, I killed you" "Very easy to use, even better in the middle of the night" … … In the product evaluation of the service page, hundreds of netizens left comments. Even, one of the netizens suspected of being a student left a message saying, "Family members, especially easy to use, buy a thief for the teacher."
According to statistics, SMS bombing of black products currently harms more than 3,500 verification code interfaces and 2,400 SMS interfaces of more than 2,000 websites, and there are more than 1.6 million bombing SMS messages on the whole network every day.
chain
Hanging sheep’s head and selling dog meat "painstakingly" to avoid supervision
In fact, "calling you to death" has always been the target of severe crackdown by relevant departments. Articles 27 and 63 of China’s Network Security Law stipulate that no individual or organization may engage in activities that endanger network security, such as illegally invading other people’s networks, interfering with the normal functions of other people’s networks, and stealing network data.
The reporter’s investigation found that businesses that provide such services often sell dog meat by hanging sheep’s heads and avoiding supervision through various methods and ways.
In some web pages, it is difficult to find related software or businesses by directly searching for keywords such as "calling you to death" and "bombing". But at the same time, words such as "baked chicken" and "blasted chicken" were also derived. Although some software on the Internet claims to be an "infinite cracked version", most of them are gimmicks after testing. More real situations are still selling dog meat and avoiding keyword monitoring.
The reporter found that on the e-commerce platform, businesses suspected of providing "calling you to death" bombing often appear with words such as "short message generation", "short message software" and "short message service". Even, words such as "breaking through obstacles", "monthly, experiential" and "tough" will be typed. In the specific consultation and communication, merchants will not take the initiative to mention the words "bombing" or "calling you to death", or even describe the goods too much, just saying that they will contact after placing an order.
The aforementioned businesses that provide "short message service" are very cautious. In communication, he called "telephone" as "electric painting" many times, but for other questions asked by reporters, he simply replied in a few words, unwilling to say more. In the screenshot of the task sent to the reporter, it also deliberately coded the words "bombing in progress" and "SMS bombing has started".
"Don’t mention illegal, illegal or sensitive words. If you ask me if I have XXX, I will only reply you:No." A merchant said this in an automatic reply. When consulting the details of the goods, he also gave a vague answer to the services he provided, only saying, "Contact me after photographing, and you can use it after registering and recharging yourself." "The effect is great. Open it if you want, close it if you want, depending on your mood. " For other questions, it "does not reply."
statement
There are many risks in illegally "calling you to death"
“‘ Call you to death ’ Bombing is mainly realized through call forwarding or virtual number equipment and related software. The principle is to let a device or software make an automatic call to a certain number. " Peng Gen, a network security research expert and general manager of Beijing Hanhua Feitian Xin ‘an Technology Co., Ltd., said that because of the low cost of "calling you to death", some unscrupulous merchants are willing to spend this cost to maliciously harass customers.
According to Zhu Wei, deputy director of the Communication Law Research Center of China University of Political Science and Law, it is illegal for someone to harass others by calling you to death. "There are clear provisions on the right to privacy in the Civil Code, ‘ Call you to death ’ Bombing violated others’ right to privacy and peace of life. In addition, it also involves personal information disclosure and network security issues, which must be severely cracked down. "
Zhu Wei believes that some businesses are smart enough to cover up illegal purposes in a legal form. In this regard, the platform should not turn a blind eye, but take necessary measures such as self-examination and smooth reporting channels. "To buy and sell ‘ Call you to death ’ The real identity information of the service person is left and reported to the regulatory authorities. The regulatory authorities should also increase law enforcement and take timely measures. "
"Once encounter ‘ Bombing ’ , you can install interception software, or you can complain to the operator and ask for help. If the operator does not solve it, he can complain to the Ministry of Industry and Information Technology. " Peng Gen said that operators can solve this problem if they really want to solve it. "It depends on how strong it is." Our reporter Li Songlin illustrated Song Xi